At Outdoor Gallery, we carefully select materials and designs that are specifically chosen for outdoor use. However, it’s important to note that the performance of your furniture can vary depending on the materials used and the environment in which it is placed. For example, furniture kept in a covered area will naturally have a longer lifespan than furniture exposed to the elements.

When selecting your outdoor setting, we recommend considering these factors, as well as the best ways to protect your furniture to ensure its longevity.

Our team will assist you in selecting the perfect pieces for your home and schedule delivery at a time that works best for you. We’ll provide you with an accurate delivery window, so you won’t have to wait around all day for your furniture to arrive.

If you require assembly or rubbish removal services, simply let us know, and we’ll provide a customized quote.

For any further details, feel free to consult one of our friendly team members who will be happy to assist you.

30-Day Return Policy

We accept returns within 30 days of receiving your item under the following conditions:

  • The buyer is responsible for all return shipping costs.

  • Items must be unused, in their original packaging, and in saleable condition (untarnished).

  • After receiving the returned product and completing a successful inspection, a full refund will be issued, minus original shipping and installation fees.

If the item arrives damaged, please contact us immediately to report the issue. Failure to do so may result in the responsibility for the damage falling on the buyer.

Please note: The 30-Day Return Policy applies only to furniture products. Exclusions include accessories, umbrellas, floor models, demo models, special orders, custom-ordered products, and items used for commercial purposes. Furniture must be returned in its original packaging.

Please note: We comply with Australian Consumer Law. Should the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage /shipping cost .